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Books we recommend

Made to Stick: Why some ideas survive & others die

Chip Heath, Dan Heath

Published 2010

StorytellingCommunication
  • Sticky ideas are simple at their core: they strip away non-essentials to highlight a single, memorable message.
  • Concreteness makes ideas understandable and shareable; abstract language kills memorability.
  • Credibility comes from vivid details, testable claims, and trusted sources—not just authority or data volume.
  • Emotional connection is essential: people act when they care, not just when they understand.
  • Stories are powerful carriers of ideas, helping people see how to act, not just what to think.
  • The SUCCESs framework (Simple, Unexpected, Concrete, Credible, Emotional, Stories) is a practical checklist for crafting messages that stick in business, education, and everyday communication.
  • Making ideas stick is a skill that can be learned and applied deliberately, not a talent reserved for "natural" communicators.