Coaching Tiger Pte Ltd

Books we recommend

Influence: Science and practice

Robert B. Cialdini

Published 2008

Influence
  • Cialdini identifies six core principles of influence—reciprocity, commitment & consistency, social proof, liking, authority, and scarcity—and shows how they reliably shape human behavior.
  • These principles operate largely on automatic, subconscious shortcuts, which makes people vulnerable to skilled persuaders in marketing, sales, and everyday interactions.
  • Understanding the principles lets you spot manipulative tactics (e.g., fake scarcity, manufactured social proof) and defend yourself against them.
  • The same principles can be used ethically to increase your own persuasive power—by offering real value, building genuine commitment, and demonstrating honest expertise.
  • Context and small changes in how a request is framed can dramatically increase compliance, highlighting the importance of wording, timing, and social cues.
  • Ethical influence focuses on long‑term trust and relationships, not one‑off wins; misusing these tools tends to backfire over time.