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Books we recommend

The Power of Kindness: Why Empathy Is Essential in Everyday Life

Brian Goldman

Published 2019

EmpathyLeadership
  • Kindness is not a soft skill but a core human strength that improves relationships, health, and performance.
  • Empathy is the engine of kindness: learning to see the world through others’ eyes changes how we listen, speak, and make decisions.
  • Small, consistent acts of consideration—remembering names, acknowledging effort, offering help—create outsized positive impact.
  • In leadership, kindness builds psychological safety, trust, and loyalty, which in turn drive collaboration and innovation.
  • Practicing empathy requires slowing down, asking better questions, and suspending judgment, especially when we disagree.
  • Setting boundaries is compatible with kindness; saying “no” clearly and respectfully protects both you and your relationships.
  • Cultivating a culture of kindness at work and in communities starts with individual habits that others can see and model.