Coaching Tiger Pte Ltd

Books we recommend

Empathy: Why it Matters, and How to Get it

Roman Krznaric

Published 2015

EmpathyLeadership
  • Empathy is a learnable skill, not a fixed trait, and can be strengthened through deliberate practice.
  • Deep, perspective-taking empathy helps us understand others’ experiences, including those very different from our own, and is essential for effective leadership.
  • Modern life (speed, digital distraction, social bubbles) erodes our capacity for empathy, so we must consciously create habits and spaces that foster it.
  • Practicing empathic listening—giving full attention, suspending judgment, and reflecting back what we hear—builds trust in relationships and teams.
  • Expanding empathy beyond our immediate circle encourages social responsibility and can drive positive cultural and political change.
  • Small, everyday acts of empathy accumulate into powerful shifts in how we relate, collaborate, and lead.