Books we recommend
Empathy: Why it Matters, and How to Get it
Roman Krznaric
Published 2015
EmpathyLeadership
- Empathy is a learnable skill, not a fixed trait, and can be strengthened through deliberate practice.
- Deep, perspective-taking empathy helps us understand others’ experiences, including those very different from our own, and is essential for effective leadership.
- Modern life (speed, digital distraction, social bubbles) erodes our capacity for empathy, so we must consciously create habits and spaces that foster it.
- Practicing empathic listening—giving full attention, suspending judgment, and reflecting back what we hear—builds trust in relationships and teams.
- Expanding empathy beyond our immediate circle encourages social responsibility and can drive positive cultural and political change.
- Small, everyday acts of empathy accumulate into powerful shifts in how we relate, collaborate, and lead.
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