In a hybrid world where hallway chats are gone, leaders must be deliberate about building trust. This post offers thoughtful, human questions you can use with your team to move beyond small talk and job titles, and start real conversations about values, experiences, and what truly matters to people.
How a simple shift—assigning clear “specialisations” and naming people’s potential—can harness the Pygmalion Effect, elevate performance, and help leaders use expectations and micro-signals to grow their teams without boxing them in.